What is your company all about? - We are a small business that specializes in something unique. With our passion for art and creativity, we aim to bring joy and inspiration to our customers through our carefully created selection of vintage telegrams. The widespread availability of the internet and modern technology has changed the way we communicate and our mission is to bring this vintage form of communication back to life.

What products or services do you offer? - A selection of vintage telegrams with a themed envelope.

How to open an account - If you want to create an account, there is a list of links at the bottom of every page, including a My Account link where you can register or log in to your account. When you make your first purchase, we automatically create a customer account for your email address. You can log into your account at any time through your personal Sign-In link sent to your inbox. You no longer have to remember yet another username and password. Customer accounts allow you to checkout faster, see order history with current payment and fulfilment statuses, see the list of your favourite products, get access to any special member discounts, and view invoices.

How do I place an order? -Visit our shop page, select the design you want to order and choose any options available. Follow instructions to our shopping cart, select your payment method and when you have paid for your product , you will receive an order confirmation email with further details.

Do you offer discounts or promotions? - Free delivery is available on telegrams sent by First Class post to UK addresses. You can select other delivery methods for an additional fee. We may offer other discounts or promotions from time to time, details of which will be displayed on our website or sent to you by email if you have signed up for our newsletter.

What payment methods do you accept? We use Stripe for secure transactions and accept most major debit & credit cards. Your card details and personal information is secure when using our website.

Is my personal information secure? - We use industry standard encryption to protect your personal information and card details and do not store your card information on our website. We adhere to strict privacy policies and regularly review and update our security practices.

What delivery methods do you offer? - We deliver to both UK & Non-UK addresses, see our delivery page for more information.

How long will it take to receive my order? - Timeframes vary according to the recipient's location & the delivery method chosen, see our delivery page for more information.

What is your return policy? - As our telegrams are bespoke & individual to each customer, we cannot accept the return of a telegram or process a refund. Full details are available on our Returns Policy page.

What should I do if I encounter an issue with my order? - If you have any issues, let us know by contacting us from our website contact page.

These FAQs are designed to address any concerns and queries that you may have but if you have any other questions, please let us know via our website contact page.